5 Gold Anchor Accreditation
As proud holders of a 5 Gold Anchor Marina accreditation, we are thrilled to delineate what this accreditation means and how it is awarded.
What is a Gold Anchor?
Gold Anchor is a global marina accreditation designed to improve marina standards and the experience of marina users. Gold Anchor marinas are subject to independent audit(s) by industry experts and ongoing verification including customer surveys. Gold Anchor accreditation operates in a similar way to the star rating system for consumers selecting guest accommodation. Any marina displaying the Gold Anchor accreditation has satisfied a comprehensive external assessment of facilities, operations, and customer service.
The Gold Anchor Standard
The 5 Gold Anchor accreditation is a mark of excellence in the marine world and we are proud to say we have been accredited for the 2024 season.
Awarded by The Yacht Harbour Association (TYHA), this standard is a testament to our commitment to providing first-class facilities and services.
The evaluation process is meticulous, covering six key areas that ensure our marina is a safe, enjoyable, and reliable haven for all boaters.
Berths and Facilities
Our marina undergoes rigorous assessment to guarantee that berths are well-maintained and equipped with the necessary facilities. From secure mooring options to pristine restrooms, we’ve got you covered.
Customer Service
At the heart of our service is friendly and efficient customer care. Our team’s responsiveness, knowledge, and willingness to go the extra mile are evaluated against the esteemed 5 Gold Anchor Standard.
Quality of Service
From fuel stations to boat repairs, every service offered meets or exceeds industry standards. Trust your yacht with our certified offerings for top-notch care.
Environmental Responsibility
We take pride in our eco-friendly practices, minimizing our ecological footprint in the waterways we call home. Our marina adheres to environmentally sustainable practices, ensuring a beautiful environment for all.
Operational Management
Efficiency is key for a smooth sailing experience. Our operational practices, from safety protocols to emergency procedures, are evaluated against the 5 Gold Anchor Standard for your peace of mind.
Community Engagement
More than just a marina, we’re a vibrant community of boating enthusiasts. Join us for camaraderie and support, enriching your boating experience beyond the waters.
In conclusion, our 5 Gold Anchor accreditation is a promise of excellence, dedication, and an unparalleled boating experience. Cruise with confidence knowing you’ve chosen a marina that’s earned its stripes in luxury yachting.
Welcome aboard, let the journey begin!